Inaugural Award Honors Legacy of Leadership, Community Commitment, and Relationship-Based Banking

2026 Recipients left to right, Steve Amico, Susan Rose and Maria Vafiades. Joeseph Hayes. Accepting the award for Brian Madden – posthumously, the CHB residential lending team: Krystin Ruzzano, Jamie Sawtelle, Lisa Santaniello, Nancy Karstunen, Heather Carlisle
Coastal Heritage Bank has established the Joseph C. Hayes Community Banker of the Year Award, a new annual recognition honoring employees who exemplify the values that have guided Joseph C. Hayes throughout his distinguished career in community banking.
The award was formally introduced in May 2026 and recognizes employees who demonstrate strong core values, leadership by example, service to their communities, humility, and a deep commitment to building meaningful relationships. The award celebrates impact both within the communities the Bank serves and among colleagues throughout the organization.
Hayes began his association with Scituate Federal Savings Bank in 1976 as a conveyancing attorney. He later served as President, Chairman, and then Chairman of Coastal Heritage Bank, and most recently Chairman Emeritus, helping guide the institution through decades of growth while maintaining a steadfast commitment to community banking.
“Joe Hayes helped shape not only this institution, but the values that continue to define it,” said Robertl J. Terravecchia, Jr, Chairman and Chief Executive Officer of Coastal Heritage Bank. “His leadership has always been rooted in integrity, humility, service, and a genuine commitment to people. This award ensures those values continue to be recognized and celebrated for generations to come.”
According to Terravecchia, Hayes’s influence extended far beyond traditional leadership.
“Joe has always understood that community banking is ultimately about relationships,” said Terravecchia. “He consistently elevated those around him, encouraged thoughtful decision-making, and demonstrated that lasting success is built through collaboration, trust, and service.”
Although the award will be presented annually moving forward, Coastal Heritage Bank also presented Hayes with a commemorative award recognizing the lasting impact of his leadership and service to the organization.
Because 2026 marked the inaugural year of the award, the Bank recognized a special class of recipients whose collective contributions reflect the spirit and values the award represents.
The inaugural recipients of the Joseph C. Hayes Community Banker of the Year Award are:
- Steve Amico
- Brian Madden (posthumously)
- Susan Rose
- Maria Vafiades
Together, they establish the standard for future recipients and embody the principles Hayes demonstrated throughout his career.
“It is especially meaningful that the first recipients of this award are individuals who reflect the values Joe has instilled throughout our organization,” Terravecchia added. “Their contributions help strengthen our culture, support our communities, and carry forward the legacy of community banking excellence that Joe leaves behind.”









